General Questions
Please contact us with any queries you have. Our direct email is sales@lovedecors.co.uk. Or please contact us using our customer service chat, we will be sure to answer your questions as soon as possible!
Payment will be taken immediately once your card has been authorised. A confirmation email will be sent once the order has been successfully received.
We ship worldwide. Please contact us to confirm we are able to ship to your region.
You can cancel your order up to 24 hours after placing it. After that, the order will begin production at which point we cannot cancel the order.
Upon receiving your refund notification, it may take up to 14 days depending on your bank and payment type.
If you don’t find the information you are looking for on the product page. Please contact us at sales@lovedecors.co.uk or contact us using our live chat feature and we will be happy to help.
We accept all major credit cards: Visa and Mastercard.
